{"id":13266,"date":"2021-03-30T10:50:39","date_gmt":"2021-03-30T08:50:39","guid":{"rendered":"https:\/\/www.galitt.com\/?p=13266"},"modified":"2022-02-09T12:01:32","modified_gmt":"2022-02-09T11:01:32","slug":"payments-players-support-the-growth-of-the-second-hand-market","status":"publish","type":"post","link":"https:\/\/www.galitt.com\/en\/payments-players-support-the-growth-of-the-second-hand-market\/","title":{"rendered":"Payments players support the growth of the second-hand market"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_post_title _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]

The second-hand\u00a0<\/span><\/span>market has\u00a0<\/span><\/span>undergone\u00a0<\/span><\/span>a profound transformation<\/strong>\u00a0<\/span><\/span>since the\u00a0<\/span><\/span>mid-2000s, a transformation made possible in particular by the advent of\u00a0<\/span><\/span>the\u00a0<\/span><\/span>Internet and e-commerce. In 2007, only 27% of French people said they bought second-hand goods online, compared to\u00a0<\/span><\/span>nearly\u00a0<\/span><\/span>44% in 2016\u00a0<\/span><\/span>and over 68% in 2019<\/span><\/span>.<\/span><\/span>\u00a0As for the year 2020, it still marked a sharp increase following the health crisis.\u00a0<\/span><\/span>The phenomenon has accelerated with the multiplication of mobile applications and sites promoting this way of shopping.<\/span><\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/www.galitt.com\/wp-content\/uploads\/2021\/03\/occaz.png” alt=”Second-hand market” title_text=”Vinted App” align=”center” _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]

Facilitating trade of second-hand between individuals<\/span><\/span><\/h2>[\/et_pb_text][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]

In any case, it is clear: the second-hand market and the sale between individuals have become\u00a0<\/span>a real way for consumers to find goods at a reduced price or to get\u00a0<\/span><\/b>rid of easily those they do not need anymore.\u00a0<\/span>\u00a0<\/span><\/p>\r\n

What explains this\u00a0<\/span>growing\u00a0<\/span>interest<\/span>?<\/span>\u00a0<\/span><\/p>\r\n

Several elements have made second-hand sales\u00a0<\/span>relevant\u00a0<\/span><\/b>and secure<\/span><\/b>. The main obstacles to this type of exchange\u00a0<\/span>were and still are\u00a0<\/span>multiple:\u00a0<\/span>the anxiety\u00a0<\/span><\/b>present in some people concerning this type of trade\u00a0<\/span>concerns as much\u00a0<\/span>the less secure side of the\u00a0<\/span>payments\u00a0<\/span><\/b>as\u00a0<\/span>the fear of\u00a0<\/span>the\u00a0<\/span><\/b>condition of the\u00a0<\/span><\/b>exchanged\u00a0<\/span>products.\u00a0<\/span><\/b>It is indeed more “risky” to make a transaction with an unknown individual than to buy a new good in a store with a classic\u00a0<\/span>and supervised\u00a0<\/span>payment process. The challenge was therefore to make this sale between individuals more attractive and less frightening for the user. The user\u00a0<\/span>must be\u00a0<\/span>assured<\/span>\u00a0<\/span>of the security of his transaction as well as having a minimum of after-sales service in\u00a0<\/span>case of disputes<\/span>.<\/span>\u00a0<\/span><\/p>\r\n

Some players have therefore looked at ways to democratize sales between individuals, based on\u00a0<\/span>digital elements\u00a0<\/span><\/b>and adapted\u00a0<\/span><\/a>paths.<\/span>\u00a0<\/span><\/p>\r\n

This is the case of\u00a0<\/span>Vinted<\/span><\/b><\/a>,<\/span>\u00a0a mobile application\u00a0<\/span>initially\u00a0<\/span>specialized in\u00a0<\/span>the sale of\u00a0<\/span><\/b>clothes\u00a0<\/span><\/b>between individuals<\/span><\/b>. The principle is simple: after downloading the application, all you have to do is take a picture of your\u00a0<\/span>product<\/span>, attach a price to it and\u00a0<\/span>that’s<\/span>\u00a0it: it will be visible to potential buyers on the application. Once a buyer confirms his desire to buy\u00a0<\/span>a\u00a0<\/span>product,\u00a0<\/span>the purchase\u00a0<\/span>is managed<\/span>\u00a0by the platform;\u00a0<\/span>the seller will only have to send the product via Point\u00a0<\/span>Relais<\/span>\u00a0<\/span>and wait for the reception by the customer. The customer\u00a0<\/span>will be debited<\/span>\u00a0only after the acknowledgement of receipt,\u00a0<\/span>Vinted<\/span>\u00a0taking care of the risks related to unpaid items via a “Wallet” dedicated to the application.<\/span>\u00a0<\/span><\/p>\r\n

Leboncoin<\/span><\/b><\/a>\u00a0<\/span><\/b>is another example of the success of the second-hand sales model between individuals, being one of the\u00a0<\/span>most visited e-commerce sites in France\u00a0<\/span>every year. The site has been a founding pillar of online private trade since 2006 and has been a major contributor to the democratization of private trade in France.\u00a0<\/span>Originally only physical, transactions between individuals\u00a0<\/span>can now be done<\/span>\u00a0<\/span>online\u00a0<\/span>and more and more services are appearing on the site.\u00a0<\/span>It is thanks to\u00a0<\/span>this<\/span>\u00a0successful example that the trade between individuals has become a real business opportunity, proving to companies the interest of consumers on this kind of exchanges.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_image src=”https:\/\/www.galitt.com\/wp-content\/uploads\/2021\/03\/Processus-dachat-marche\u0301-occasion.png” alt=”From payment to the trade of the second-hand product” title_text=”Trade process – second-hand market” align=”center” _builder_version=”4.6.6″ _module_preset=”default”][\/et_pb_image][et_pb_text _builder_version=”4.6.6″ _module_preset=”default”]

The challenge for the payment industry is now\u00a0<\/span>to regulate these transactions between individuals, both\u00a0<\/span><\/b>in terms\u00a0<\/span>of\u00a0<\/span>security\u00a0<\/span>and\u00a0<\/span>the payment methods\u00a0<\/span>and services\u00a0<\/span>offered.<\/span>\u00a0<\/span><\/p>\r\n

For example,\u00a0<\/span>Cofidis<\/span>\u00a0has\u00a0<\/span>partnered<\/span>\u00a0<\/span>with\u00a0<\/span>Tripartie<\/span>,\u00a0<\/span>a\u00a0<\/span>start-up specialized in securing exchanges between individuals. Their goal is to deploy a payment solution in several installments in\u00a0<\/span>C to C<\/span>, allowing users to pay for\u00a0<\/span>their\u00a0<\/span>second-hand\u00a0<\/span>purchases in\u00a0<\/span>installments. Transactions\u00a0<\/span>are verified<\/span>\u00a0in real time, and a\u00a0<\/span>dispute prevention and resolution section\u00a0<\/span><\/b>is provided to deal with any problems.\u00a0<\/span>4<\/span>\u00a0out of 10 French people would have recourse nowadays to the payment in several times\u00a0<\/span>to carry out their purchases, confirming the relevance of this kind of solutions of payment between private individuals.<\/span>\u00a0<\/span><\/p>\r\n

Another example is\u00a0<\/span>Obvy<\/span>, an escrow payment solution that\u00a0<\/span>has been developed<\/span>\u00a0to secure transactions between individuals<\/span>; it recently signed an agreement with\u00a0<\/span>Floa<\/span>\u00a0Bank to offer its customers the possibility of paying in n instalments for their purchases between individuals.<\/span>\u00a0<\/span><\/p>\r\n

Many start-ups and\u00a0<\/span>FinTechs<\/span>\u00a0are therefore beginning to think seriously\u00a0<\/span>about\u00a0<\/span>payment solutions\u00a0<\/span>that offer more security and flexibility to commerce between individuals<\/span>. This means of commerce<\/span>,\u00a0<\/span>relatively discreet at the beginning of the millennium<\/span>, is\u00a0<\/span>now making a name for itself to the point of competing with Amazon and e-commerce more generally.\u00a0<\/span>Driven by digital platforms and new ways of securing transactions,\u00a0<\/span>B2C sales are no longer scary and are attracting consumers\u00a0<\/span><\/b>who\u00a0<\/span>want to buy\u00a0<\/span>goods at a reduced price while having the same payment methods available in a B-to-C transaction.<\/span>\u00a0There is still progress to\u00a0<\/span>be made<\/span>\u00a0on the handling of disputes and on ways to improve the service, but it is undeniable that selling between private individuals has become more commonplace.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.6.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.6″ _module_preset=”default”][et_pb_blog fullwidth=”off” posts_number=”3″ 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