Payment solutions

Customer relationship offer



CattiTM Customer Relationship offers a set of innovative, scalable, and ergonomic services to securely support businesses on any type of support (card, smartphone, tablet, wallet) and on any type of channel (e-payment, mobile, Internet, etc.)

  • A customer Relationship management that suits every type of business needs
    • Cover all the commercial animation needs: marketing campaign management, segmentation, metrics analysis and communication related to loyalty programs implemented by businesses due to this turnkey solution
    • Build your own solution whether you are a shopping center, a convenience store or an hotel group… Link loyalty with a reward program like gift cards or gift boxes to attract and retain new customers
  • A solution that enhances your marketing power
    • Configure powerful marketing operations to keep in touch with your customers and prospects
    • Enjoy powerful dashboards allowing you to better know them and anticipate their needs to increase their average shopping cart and your revenue
  • Dematerialize your customer relationship management
    • Turn to dematerialization to boost your image towards your customers thanks to the CattiTM Customer Relationship mobile application, available in white label on iOS and Android
    • Link your customer relationship program to the power of smartphones to recruit new customers, speeding up the time of payment and increase your revenue.
  • Focus on your core business while freeing yourself from technical constraints
Customize turnkey solution easy-to-integrate in any existing system
SaaS or “on premises” ergonomic and customizable solution
Solution designed for any king of business
Catti<sup>TM</sup>: your turnkey solution to optimize your Customer Relationship management
Customizable and scalable services defined from your needs
A unique customer lifecycle management and loyalty program interface
All exclusive or “à la carte” services

CattiTM backs you in the design, the management and the animation of your Customer Relationship management

  • A scalable, innovative and easy-to-use solution
  • SaaS or in-house solution
  • For large and small retailers, e-businesses, m-commerce, local shop, distance or local selling…
  • With CattiTM, optimize your marketing campaigns without to focus on your heart of business
  • Analyze your customers behaviors in order to propose them tailored rewards and increase your turnover



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Catti<sup>TM</sup> manages and runs your multi channel and a multimedia Customer Relationship program
Gets an interactive voice server listening to your customers’ needs
HelpdeskGets an interactive voice server listening to your customers’ needs
Offers your customers a quick and direct web access to manage their accounts
Web ChannelOffers your customers a quick and direct web access to manage their accounts
Put the loyalty in your customer’s pocket and help them to quickly find you through geolocalization
Mobile AppPut the loyalty in your customer’s pocket and help them to quickly find you through geolocalization
Have the future of terminal: mobile and communicating
TabletHave the future of terminal: mobile and communicating
Automate the management of your loyalty program
TerminalAutomate the management of your loyalty program
Analyze in detail your customers behavior
Cash registerAnalyze in detail your customers behavior
Gauge the commitment rate of your customers, the ROI of your marketing campaigns…
StastisticsGauge the commitment rate of your customers, the ROI of your marketing campaigns…
Get complete and intuitive tools to better understand the expectations of your customers
ReportingGet complete and intuitive tools to better understand the expectations of your customers
Catti<sup>TM</sup> is managing the whole products and services life cycle
LogisticsCattiTM is managing the whole products and services life cycle
Animate, unite and expand your customer network
AnimationAnimate, unite and expand your customer network
Catti<sup>TM</sup> allows you to segment your customers with customizable criteria
SegmentationCattiTM allows you to segment your customers with customizable criteria
Stay tuned with your customers, communicate with them via SMS, mail or your mobile app
CommunicationStay tuned with your customers, communicate with them via SMS, mail or your mobile app

CattiTM manages and runs your multi channel and a multimedia Customer Relationship program

  • CattiTM allows your omni channel customers to
    • Grant points for you customers to enjoy rewards with the CattiTM single interface
    • Increase the amount of the average basket through a system of rewards for gift cards or prepaid
    • Develop new interactions with your customers according to their selected channel
  • CattiTM is a solution
    • Able to manage all your sales channels
    • Which allows you to automate and optimize your Customer Relationship and/or loyalty, rewards programs through a unique interface
    • That helps you to increase your customer base and optimize their buying experience
"Focus on your heart of business in emancipating yourself from technical constraints"
Customer knowledge and marketing campaigns by Catti<sup>TM</sup>

CattiTM provides the management and the safe hosting of your customer database

  • CattiTM helps you to
    • Know your customers and their expectations
    • Manage and segment your customer database
    • Enhance your loyalty, program
  • CattiTM is a scalable and intuitive solution for
    • Targeting customers and prospects
    • Automating your loyalty and rewards programs
    • Building your own customer Management Software or integrating the solution in your pre existing environment
With CattiTM, target your sales and marketing actions

  • Improve your customer retention rate
  • Increase your customers frequency of purchase
  • Suggest differentiating and attractive benefits
  • Communicate in a dedicated way
  • Widen your customer portfolio to increase your turnover
  • Manage your marketing campaigns in a dedicated way
With CattiTM, manage your entire program through

  • A efficient reporting
  • Detailed indicators and easy-to-understand statistics
  • Customized dashboards
  • Accounts monitoring
  • An optimized Customer segmentation
  • Loyalty program management
   
Discover on details our solutions for customer Relationship offer