Challenges

New mobility journeys, societal challenges and the global context

In an urban environment, the advent of multi-mode transport – car, public transport, bicycle, scooter or walking – has made it necessary to offer subscription solutions for this new way of getting around.

In rural areas, mobility organization is different and must take into account the remoteness of services, poor public transport links and the dependence on cars. Transport and travel habits are well established. The population in these areas is the most motorized. Individual car use is predominant.

In all areas, multi-channel and open payment are the modern challenges in the customer experience. In the context of a pandemic, “contactless”, in other words no physical exchange with a teller or an ATM, could also quickly become a reality for all.